1.Samples charge for customized sample: 5-10days,buyers bear the cost inculding the shipping

2.Samples charge for existing sample:3-5days, free for sample, buyers bear the shiping cost.

---Payment terms: Bank Transfer, Western Union, Money Gram, PayPal,T/T,L/C,ESCROW

---Please Noted we  will  never  ask  you  to  change  the  account  to pay .if  account change  we will  call       you .Or  you  can  call me  before you  pay  .and  send  me  bankslip  when  you  arranged 

---30% advance, the balance 70% before shippment  or  see  copy  of  B/L

Q:Can  we  get   500g bamboo charcoal  package         samples ?

A:Yes . you  can get   500g bamboo charcoal  package        sample    .  freight cost is in clients' side(refundable depend on quantity)

Q.Can  we  customize ?

A: Yes .  we  accept  the  customize .  you  also  can choose  your  logo.  frangrance  .

Q: how long can we store it before sold?
A: Perfume can keep in good condition for 3-5 years even not open the packing.
 
 Q: Can I get free samples? How long is the sample lead time?

 A:1.Samples charge for customized sample: 5-10days,buyers bear the cost inculding the shipping.          Charge will be returned after you place an order.

      2.Samples charge for existing sample:3-5days, free for sample, buyers bear the shiping cost.

 
Q: What format of the file do you need if I want my own design? 

 A: You are welcome to send us the JPG first for reference. To process it, please email us AI, Corel          Draw.

Q:Can  i   trust  you ?

A:Absolutely Yes,We  are "Alibaba"Verified supplier .

Q:Can i visit your factory ?

A:Yes.Welcome  Any time .we  can  pick  up  you  at  airport  and  station